KLM UK Engineering Limited, a subsidiary of KLM UK Holdings Limited, has been continually investing in new computer systems and in particular shop floor data capture and time and attendance systems to improve efficiency and cut costs. This is at a time when many airlines are facing further air-fare reductions in order to remain competitive.

From two hangars and a workshop facility at its Norwich Airport site, one hangar and line support at Stansted Airport together with hangar and line support at Schiphol Airport, Amsterdam, KLM UK Engineering is responsible for the maintenance and technical support of various European airline fleets in addition to that of KLM UK.

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At the beginning and end of every task, the operator swipes his card, then uses a scanner to read the bar code on the job card. A key on the terminal allows the operator to sign on/off against several jobs that might be undertaken in succession on the same aircraft Ian Harvey, Systems Accountant